Privacy Policy
Last updated: October 2025
Your Accountant (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://youraccountant.co.uk and when you use our services.
1. Who We Are
Your Accountant is part of the Your Accountant Group, which provides specialist accounting and tax services for individuals, freelancers, and businesses in the UK.
Data Controller:
Your Accountant
Registered in England
Email: info@youraccountant.co.uk
Website: https://youraccountant.co.uk
2. Information We Collect
We may collect and process the following categories of personal data:
Information you provide directly
Name, contact details, and address
Business name, company number, or trading status
Email address and phone number
Financial and accounting records (when using our services)
HMRC, Companies House, or banking details required for account setup
Any correspondence or messages sent to us
Information we collect automatically
When you visit our website, we may automatically collect:
IP address and browser type
Device information (e.g. operating system, screen size)
Pages visited and time spent
Referral source (e.g. Google, Meta Ads, email link)
Cookie data (see our Cookie Policy below)
Information from third parties
We may receive data from:
HMRC (where authorised)
Accounting platforms (e.g. Xero, QuickBooks)
Ecommerce platforms (e.g. Shopify, Amazon, Etsy, eBay)
Payment processors (e.g. PayPal, Stripe)
Advertising and analytics partners (e.g. Meta, Google)
3. How We Use Your Information
We use your personal data to:
Provide accounting and tax services
Communicate with HMRC on your behalf (where authorised)
Respond to enquiries and provide customer support
Manage appointments and onboarding
Send updates, invoices, and service information
Improve our website, ads, and user experience
Comply with legal and regulatory obligations
We will never sell or rent your data to third parties.
4. Lawful Basis for Processing
We process your data under one or more of the following lawful bases:
Contractual necessity: to perform our services for you
Legal obligation: to comply with UK tax and accounting law
Legitimate interest: to improve our business and communicate effectively
Consent: for marketing communications or cookies (where applicable)
5. How We Share Your Data
We may share limited personal data with:
Accounting software providers (e.g. Xero, QuickBooks)
Ecommerce integrations (e.g. Shopify, Amazon, eBay, Etsy)
Subcontracted accountants within our network
Cloud hosting and email providers
Advertising and analytics tools (e.g. Meta, Google)
HMRC or regulatory authorities (when required by law)
All third-party providers are contractually bound to keep your information secure and use it only as instructed.
6. Data Retention
We retain your personal data only for as long as necessary:
Client records: up to 7 years (to comply with HMRC requirements)
Enquiry data: up to 12 months
Cookie and analytics data: up to 26 months (depending on platform)
After this period, your data is securely deleted or anonymised.
7. Your Data Rights
Under UK GDPR, you have the right to:
Access your data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent (where applicable)
Data portability (where applicable)
To exercise your rights, email support@youraccountant.co.uk.
If you’re not satisfied with our response, you can contact the Information Commissioner’s Office (ICO) at https://ico.org.uk.
8. Security
We use SSL encryption, secure cloud infrastructure, and access controls to protect your data. However, no online transmission is 100% secure, and you acknowledge this risk when communicating via the internet.
9. International Transfers
Your data may be stored or processed in the UK or other countries that ensure adequate data protection. We use safeguards such as UK Standard Contractual Clauses (SCCs) where applicable.
10. Marketing Communications
We may send you relevant updates or insights based on your interests.
You can unsubscribe at any time using the “unsubscribe” link in emails or by contacting us.
11. Updates to This Policy
We may update this Privacy Policy periodically. The “last updated” date at the top of this page will always reflect the most recent version.
Cookie Policy
Your Accountant uses cookies and similar technologies to improve user experience, analyze performance, and deliver relevant ads.
1. What Are Cookies
Cookies are small files placed on your device that store preferences and activity data to help websites function more efficiently.
2. Types of Cookies We Use
| Type | Purpose |
|---|
| Essential cookies | Required for core site functionality such as form submissions, security, and navigation. |
| Analytics cookies | Help us understand how visitors use our website (e.g. Google Analytics, Meta Pixel). |
| Functional cookies | Remember preferences such as language and location. |
| Advertising cookies | Used to deliver relevant ads on platforms such as Facebook, Instagram, and Google. |
3. Managing Cookies
When you first visit our website, you’ll see a cookie consent banner allowing you to accept or manage your preferences.
You can also change your settings anytime via your browser:
If you block or disable cookies, some website features may not function correctly.
4. Third-Party Tools
We may use:
Google Analytics (anonymous traffic data)
Meta Pixel (ad performance tracking)
YouCanBook.me / Calendly (booking integrations)
ActiveCampaign (CRM and marketing emails)
These tools may use cookies to collect data consistent with their privacy policies.
5. Contact Us
If you have any questions about this Privacy or Cookie Policy, please contact:
Email: infot@youraccountant.co.uk
Website: https://youraccountant.co.uk
